Thank You!

Experience History By Rail

Thank you for visiting the website of the Maine Narrow Gauge Railroad Co. & Museum. We preserve and operate vintage railway equipment at our museum in Portland, ME. Visitors can learn about the history of the railway and take a train ride back in time. If you have any questions, please use the form on this page to email us.

Polar Express Ticketing Questions

Have a question about Polar Express tickets?

If you have questions, comments, or concerns about the Polar Express Train Ride, please direct all questions to eTix, our ticketing partner for the Polar Express Train Ride.

Please call toll-free at 1-800-514-3849. Hours: Monday-Saturday 9am to 8pm EST. Sundays: 12pm to 8pm EST.

You can also visit the eTix Support Center at or visit this link for a helpful Customer Support Form.

Note that the 2022 Polar Express Train Ride is nearly completely sold out, with very few tickets remaining. Visit this link to be the first to be notified about when tickets go on sale for the 2023 Polar Express!

  • Maine Narrow Gauge Railroad Co. & Museum

    49 Thames Street
    Portland, ME 04101


    Call Us
    Phone: (207) 828-0814

    Mon: 9:30am-4pm
    Tue: 9:30am-4pm
    Wed: 9:30am-4pm
    Thu: 9:30am-4pm
    Fri: 9:30am-4pm & 5:30pm to 9pm
    Sat: 9:30am-4pm
    Sun: 9:30am-4pm